{"id":10391,"date":"2023-11-29T02:29:25","date_gmt":"2023-11-29T02:29:25","guid":{"rendered":"https:\/\/studentppsm.utmspace.edu.my\/?p=10391"},"modified":"2023-11-29T02:29:26","modified_gmt":"2023-11-29T02:29:26","slug":"phase-two-customer-satisfaction-index-csi-survey-on-the-performance-of-utm-library-2023","status":"publish","type":"post","link":"https:\/\/studentppsm.utmspace.edu.my\/?p=10391","title":{"rendered":"PHASE TWO: CUSTOMER SATISFACTION INDEX (CSI) SURVEY ON THE PERFORMANCE OF UTM LIBRARY 2023"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"658\" src=\"https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-1024x658.png\" alt=\"\" class=\"wp-image-10392\" srcset=\"https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-1024x658.png 1024w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-300x193.png 300w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-768x494.png 768w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-1536x987.png 1536w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-2048x1316.png 2048w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-610x392.png 610w, https:\/\/studentppsm.utmspace.edu.my\/wp-content\/uploads\/2023\/11\/CSI_UTMLibrary_2023_poster_phase-two-1080x694.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Assalamualaikum &amp; Warm Greetings.<br>Sir\/Madam\/Ms.,<br>UTM Library is conducting a Customer Satisfaction Index (CSI) Phase Two survey on the performance of UTM Library for the months of July to November 2023.<br>Your cooperation in completing this survey will help us provide the best possible service to you. The feedback obtained from this survey is CONFIDENTIAL and the results of this survey are only applicable to our research reports.<br>This survey will be running until 30th November 2023. Your kind cooperation is greatly appreciated. To access the survey, please click the following link or scan the QR code on the poster:<br>tinyurl.com\/CSIUTMLibrary2023<\/p>\n\n\n\n<p class=\"has-text-align-center\">Your feedback is highly appreciated. For any enquiries, kindly email us at lib-enquiryjb@utm.my or lib-enquirykl@utm.my<br>Thank you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Assalamualaikum &amp; Warm Greetings.Sir\/Madam\/Ms.,UTM Library is conducting a Customer Satisfaction Index (CSI) Phase Two survey on the performance of UTM Library for the months of July to November 2023.Your cooperation in completing this survey will help us provide the best possible service to you. The feedback obtained from this survey is CONFIDENTIAL and the results [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":10392,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[83,6,77,78],"tags":[],"class_list":["post-10391","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement-diploma","category-announcement-degree","category-degree-programme","category-diploma-programme","et-has-post-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/posts\/10391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10391"}],"version-history":[{"count":1,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/posts\/10391\/revisions"}],"predecessor-version":[{"id":10393,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/posts\/10391\/revisions\/10393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=\/wp\/v2\/media\/10392"}],"wp:attachment":[{"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studentppsm.utmspace.edu.my\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}